We worked with Camden Council and Central Bedfordshire Council on two projects funded by the Local Digital Collaboration Unit. Both councils were exploring ways to better collaborate with their voluntary and sector partners and the role that data has in this. The role on both projects was to be a facilitator - a new role to both teams and which included innovation coaching.

At Camden Ed worked embedded in the Data team helping them to use agile and user centred approaches. He led on user research and helped the team to bring in new disciplines and explore new techniques. The most rewarding part of the project was developing and selling through a product vision grounded in user insight which the team took ownership of and evangelised for.

The turning point in the project came when working with the Camden team we honed in on the key insights from the user research and built two speculative prototypes. These ideas for potential data products and services could be shared with Camden colleagues easily and persuade them of the benefits.

Public Sector

User Research

Facilitation